In light of the earthquake, travel insurance expert Alicia Hempsted from MoneySuperMarket has advised holidaymakers on their rights during natural disasters. 

“Natural disasters, such as earthquakes, can leave holidaymakers facing increased delays, travel disruption and cancellations. Travellers who are affected should check their travel insurance policy documents to see if they are eligible for compensation.  

“Travel insurance policies that include natural disaster cover will generally cover you for cancelled accommodation, travel and activities, as well as emergency medical care and evacuation should you need it.

On whether a holidaymaker would be entitled to compensation from their airline for delays and cancellations, Ms Hempsted said:

“Under UK and EU regulations, airlines are not required to compensate you for delayed or cancelled flights in ‘extraordinary circumstances’, which include natural disasters, such as earthquakes or tsunamis.

“If your flight, however, is delayed because of this, your airline has an obligation to offer food, drink and accommodation depending on the length of your delay.” 

“If extreme conditions are forecasted before you book or leave for your trip, and you choose to travel regardless, your insurance provider may not cover you for any related problems. 

“Buying your travel insurance as soon as you book your trip can ensure you are protected against the unexpected. Check your policy terms before buying your insurance, as some travel insurance providers may not cover you as standard in the event of a natural disaster.

“Be aware that if your policy includes natural disaster cover, this will only be paid out if the FCDO warns against anything other than essential travel.  If your plans are impacted by a disaster, contact your insurance and airline as soon as you can.”