Share your experiences of fashion retailers charging for returns | Fashion




Asos has announced they will now be charging customers for regularly returning large amounts of items to the store. The online clothes store has joined a number of fashion retailers to have introduced charging return fees.

We would like to hear from shoppers about their experiences and views on charges for returning items to retailers. Have your shopping habits changed with the charges? Are you you increasing purchases in store? Do you have any concerns?

Share your experience

You can share your views and experiences of return charges using this form.

Your responses, which can be anonymous, are secure as the form is encrypted and only the Guardian has access to your contributions. We will only use the data you provide us for the purpose of the feature and we will delete any personal data when we no longer require it for this purpose. For true anonymity please use our SecureDrop service instead.


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Posted: 2024-09-10 16:48:04

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